Shipping & Returns

📦 Shipping & Returns Policy – Velora Paris

🚚 Shipping At Velora Paris, we carefully prepare every order and ship it as quickly as possible.

Processing & shipping time: 24 to 48 hours (business days)

Delivery timeframes:

• United States: 6 to 10 business days

Once your order has shipped, you will receive a confirmation email.

Note: During peak periods (sales, holidays, etc.), delivery times may be slightly longer.

🔁 Returns Changed your mind? No problem. You have 30 days from the date of delivery to request a return.

Return conditions:

• The item must be unused, unwashed and in its original packaging
• Sale or personalized items cannot be returned or exchanged
• Return shipping costs are the responsibility of the customer, unless the return is due to our error

📮 Return process

1. Contact us at support@veloraparis.store with your order number
2. We will provide you with the return address and instructions
3. Once the item has been received and inspected, your refund will be processed within 5 to 7 business days